Privacy Policy

We are dedicated to preserving your personal information because we value your privacy. We shall be transparent about the reasons for the collection and use of your personal data. We will inform you of your rights and choices where applicable. When you use one of our websites, winbdofficial.app utilizes your personal information as described in this Privacy Policy.

Please do not continue using our website if you disagree with any of the statements made in this privacy policy. Please be advised that creating an account on our website, placing bets, and sending money will be considered your complete acceptance of our privacy statement and terms and conditions. Although you are free to stop using the website whenever you want, we could nonetheless be compelled by law to keep certain of your personal data.

We may update this Privacy Policy from time to time, and we’ll post the updated terms on our platforms to let you know about them. We advise you to review this privacy statement on a frequent basis.

privacy-policy

Who has Authority over Your Data?

WinBD, along with our subsidiaries and affiliates (collectively, “we,” “us,” or “our”), govern how your personal data is gathered and how it is used throughout this Privacy Policy. For the purposes of applicable European data protection laws, WinBD is the “data controller.”

Our Officer for Data Protection

You can reach our Data Protection Officer at help@WinBD.com if you have any questions or would like more details on how WinBD manages your personal data.

Details We Gather About You

Information that can be used to Identify a Person

When you create an account, place wagers, and use the website’s services, you give us this information. To grant you access to specific areas of our website and associated services, this information is necessary.

This information is gathered when you:

  • Create an account with WinBD;
  • Voluntarily enter the information when using the website;
  • Personally reveal the information in the website’s public sections;
  • Enter it when contacting our customer service department;

The information includes your:

  • Username;
  • First and last name;
  • Your email address
  • Residential address;
  • Telephone number;
  • Billing address;
  • Documents of identification;
  • Proof of address documents;
  • History of transactions;
  • Preferences for using websites;
  • Any additional data you give us when utilizing our systems;
  • Payment information, such as credit or debit card details;

Additionally, the data is needed for billing and child safety precautions. Contacting Customer Support will allow you to update and change this information. Except for the parties listed below, this data is never shared with outside parties and is solely used internally.

Calls on the Phone

In addition to answering any questions you may have about the service you received, phone calls to and from our Customer Contact Center are recorded for security and training purposes.

Our Products’ Social Features

WinBD may keep information or use it in other ways if you decide to use any of the social services we offer with our products, such as chat rooms.

Traffic Analysis and Non-Personally Identifiable Information

WinBD works hard to make our website as easy to use and locate online as possible. WinBD gathers information about your site usage, but it doesn’t personally identify you. Our servers maintain a unique activity log for you when you use the services, gathering certain administrative and traffic data such as your originating IP address, the time and date of your access, the web page or pages you visited, the language you use, any software crash reports, and the type of browser you are using. The delivery and caliber of our services depend on this information.

Cookies

WinBD uses cookies to improve your experience on our platforms and make sure our website functions properly. Please refer to our Cookie Policy for more details.

How and Why We Make Use of your Personal Data

The following categories comprise the many methods in which we use your personal information:

  • To give you the goods or services you’ve asked for;
  • To fulfill our duties under the law or regulations;
  • To keep an eye on the functionality of our website;
  • To give you knowledge about marketing;

Depending on whatever category and legal basis your personal information falls under, you have different rights over it. More details about each category, the rights it grants, and how to utilize those rights are given in this section. These rights are bolded after each group.

Delivering Our Goods And Services

To allow you to use our websites, create an account, play at our online casino and sports book, and get customer support, we need your personal information.

We provide your information to outside entities that act on our behalf in order to deliver our goods and services. The section on Sharing Information contains more details.

The key tasks necessary for us to offer you the services you use or have enrolled in are covered under this category. You can choose not to use our services and terminate your account if you don’t want your information used in this manner.

WinBD will verify your information using your identification document and/or proof of address in order to prevent fraud and encourage responsible gaming.

We may perform a security assessment at any time to confirm the information you have supplied for registration, as well as to check your usage of the services and financial transactions for any possible violations of relevant legislation and our terms and conditions. Ordering a credit report and/or other methods of cross-referencing the data you submit with databases maintained by third parties are examples of security reviews, but they are not the only ones.

Track the Effectiveness of our Website

As previously mentioned, we utilize traffic statistics and cookies to enhance the functionality of our website and services. We make sure to minimize any impact on your privacy because we have a legitimate interest in carrying out these activities.

If you feel that your right to privacy outweighs our legitimate business interests, you have the “right to object” to actions taken for our legitimate interest. However, as the activities are essential to our operations, you might have to terminate your account if you want to object in a way that goes beyond simply controlling your cookies.

Promotion

We will send you offers and promotions by email, SMS, or online if you have granted us permission to do so. Your information is never given to such parties for their own marketing purposes.

You can change your marketing settings or revoke consent at any time.

Your Rights

You have the right to have any inaccurate personal information we may have on you updated. Please email winbdofficial@gmail.com with any information that cannot be changed through My Account.

The Right to Obtain a Copy of your Personal Data

You can get a copy of the personal data we have on file for you by emailing help@WinBD.com or using our live chat feature. We will then send you a form to fill out. Although it is not required, completing the form enables us to promptly deliver the information you seek. We will request legitimate identification from you in order to protect your personal data, and we will respond within a month of receiving it. We will notify you as soon as possible if your request is very difficult and is expected to take longer than a month. You may also be charged an administration fee for this type of request.

Your Erasure Right

If there is no compelling reason for us to keep processing your personal data, you can ask us to delete it. This right is neither absolute or guaranteed; it only applies in specific situations.

If processing is required for any of the following reasons, the right to erasure does not apply: to fulfill a legal obligation; to exercise the right to freedom of expression and information; to carry out a task in the public interest or in the exercise of official authority; for archival purposes in the public interest, scientific research, historical research, or statistical purposes where erasure is likely to make that processing impossible or seriously impair its accomplishment; or *for the establishment, exercise, or defense of legal claims.

Giving Out Your Personal Data

We might give third parties access to your personal information:

  • In the event that we must divulge or share your personal information to fulfill any legal or regulatory requirements;
  • To implement or enforce the conditions of this notice or any other contracts;
  • To help us deliver the goods and services you have requested, including but not restricted to software from third parties;
  • If, in our sole judgment, you have attempted or been proven to have defrauded us or other service users in any manner, including but not limited to payment fraud or game manipulation;
  • For studies aimed at preventing addiction (this information will be anonymized)
  • To safeguard our customers’ or others’ safety, property, or rights; and
  • In cases where we have your consent to do so.

Any nation where we, our affiliates, suppliers, or agents maintain facilities may keep and process personal information gathered through the services. You specifically agree to any transfer of information outside of your country by using our services. We will take reasonable measures to guarantee that your personal data is handled as securely as it is inside the EEA or appropriate jurisdictions when we send any portion of it outside of these areas.

These actions consist of, but are not restricted to:

  • legally binding company policies;
  • Contract models; or
  • The EU/US privacy shield

Safety

We are aware of the significance of security and the methods required to protect data. All of the personal information we get directly from you is kept in a password-protected, encrypted database that is housed inside our secure network and secured by up-to-date firewall software. SSL Version 3 with 128-bit encryption is supported by our services. We also take precautions to guarantee that our affiliates, suppliers, subsidiaries, and agents use sufficient security measures.

Retention

For as long as we logically need it for legal or commercial reasons, we keep personal data. WinBD considers contractual responsibilities, local regulations, and customer expectations and requirements when deciding on data retention durations. We safely erase or destroy your personal data when we are done with it.

Third-Party Activities

Since these third-party websites are owned and run independently of us, we are unable to guarantee the security of any information you submit to a third-party website that links to or from the services or any information gathered by any third party running our affiliate program (if applicable) or any other program. Any information gathered by these third parties is subject to their privacy policies, if any. There may be links on our website to other websites, which are not under our control and are not protected by this privacy statement. If you use the links to access other websites, the owners of those websites may gather information from you, which they may use in line with their privacy policies, which may be different from ours. The owners of these websites are solely accountable for the functionality and potential faults on the linked websites; we are not.

Disclaimer

Services are provided “AS-IS” and “AS-AVAILABLE” with no warranties of any kind. Events outside of our immediate control are not our responsibility. We cannot promise or assert that there will be error-free performance with regard to the privacy of your personal information because our technology and business are complex and constantly evolving. We also disclaim all liability for any indirect, incidental, consequential, or punitive damages resulting from the use or disclosure of your personal information.

Modifications to our Privacy Statement

This policy may be updated from time to time, so please check it often. We will make every effort to notify you in advance of any significant changes to this privacy statement via email, notice on the website, or other prearranged channels of communication. We’ll let you know about the changes ahead of time so you have enough time to think about and comprehend them before they take effect. Without your express permission, we won’t implement significant changes to the Privacy Policy. We may be unable to continue offering any or all of our products and services if you refuse to accept the changes to the Privacy Policy or if you do not accept the changes in any other way within the allotted time.

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